Patient Booking Administrator
Position: Patient Booking Administrator
Location: Bristol
Salary: Up to £35,000 (dependent on experience)
Contract: Permanent
Meditalent is seeking a highly organised and detail-oriented Patient Booking Administrator to join a prestigious private hospital in Bristol. This is an exciting opportunity to be part of a rapidly growing, private healthcare facility, where patient care and experience are top priorities.
If you have experience coordinating patient bookings in a private healthcare setting, especially in cosmetic surgery, and thrive in a fast-paced environment, this role is perfect for you.
Key Responsibilities:
- Manage the patient booking process, ensuring a smooth experience from consultation to surgery.
- Schedule consultations, pre-operative assessments, and surgical appointments.
- Handle patient inquiries across multiple platforms (phone, email, social media, etc.).
- Collaborate with consultants, surgeons, and medical staff to optimise scheduling and theatre usage.
- Maintain an efficient schedule by managing cancellations or reschedules promptly.
Key Requirements:
- Experience in private patient coordination, ideally in cosmetic surgery or private healthcare is desirable.
- Familiarity with surgical pricing structures, invoicing, and payment processing.
- Strong administrative skills, particularly in handling surgical bookings and patient aftercare.
- Excellent communication skills with a patient-focused approach.
- Ability to multitask in a high-pressure environment while maintaining attention to detail.
- Proficiency in private healthcare software.
- Knowledge of GDPR and patient confidentiality protocols.
- A proactive, problem-solving attitude, with the ability to work independently or as part of a team.
Additional Information: The hospital is well-located with excellent transport links and a quiet, secluded setting that provides a relaxed and comfortable experience for both patients and their families.
*The role requires a DBS/criminal convictions check*
Benefits:
- Competitive salary
- Staff Pension scheme
- Career development opportunities
- Free parking on site
- Generous holiday package
- Staff Referral Scheme
- And much more…
For more information, please apply by sending your CV!
